Compensation

Enhanced compensation to give you total peace of mind. All of our services include compensation cover up to £150. If the value of your package exceeds this, you can take out our enhanced compensation cover for loss or damage, up to a maximum of £500 per consignment, to give you total peace of mind.

Goods excluded from compensation
Please be aware that the following goods are excluded from compensation.

Antiques (objects over 100 years old).

Articles made largely or wholly of gold, silver or other precious metals.

Watches.

Ceramics such as ornamental and decorative china, resin and porcelain**.

Diamonds and other precious stones.

Glassware** - items partially or wholly made of glass or containing glass

Hazardous or dangerous goods, prohibited or restricted items.

Jewellery (except imitation).

Real fur.

Musical Instruments

Stamps.

Perishable items delivered within 48 hours of despatch.

Eggs in the event of damage

Negotiable documents.

Money - current bank note, currency note or coins, credit cards, debit cards, uncrossed postal orders which do not state to whom they are to be paid, cheques or dividend warrants which are uncrossed and made payable to the bearer; bearer securities including share warrants, scrips or subscription certificates, bonds or relative coupons; unobliterated postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed); airline tickets, coupons, lottery ticket, vouchers, tokens, stamps, scratch cards or similar documents which can be exchanged by themselves or with any other document for money, goods or services, national insurance stamps or bankers drafts.

Please note: collectables - items which have appreciated in value either due to their scarcity or due to their being out of production are not excluded from cover. However, any compensation payable for loss of, or damage to, any collectable shall be limited to the actual price paid for the collectable and shall not exceed Parcelforce Worldwide’s stated limits of compensation as set out in the compensation table, subject to the customer providing satisfactory written or printed evidence.

Enhanced compensation to give you total peace of mind. All of our services include compensation cover up to £150. If the value of your package exceeds this, you can take out our enhanced compensation cover for loss or damage, up to a maximum of £1000 per consignment, to give you total peace of mind.

Goods excluded from compensation
Please be aware that the following goods are excluded from compensation.

Antiques (objects over 100 years old).

Articles made largely or wholly of gold, silver or other precious metals.

Watches.

Ceramics such as ornamental and decorative china, resin and porcelain**.

Diamonds and other precious stones.

Glassware** - items partially or wholly made of glass or containing glass

Hazardous or dangerous goods, prohibited or restricted items.

Jewellery (except imitation).

Real fur.

Musical Instruments

Stamps.

Perishable items delivered within 48 hours of despatch.

Eggs in the event of damage

Negotiable documents.

Money - current bank note, currency note or coins, credit cards, debit cards, uncrossed postal orders which do not state to whom they are to be paid, cheques or dividend warrants which are uncrossed and made payable to the bearer; bearer securities including share warrants, scrips or subscription certificates, bonds or relative coupons; unobliterated postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed); airline tickets, coupons, lottery ticket, vouchers, tokens, stamps, scratch cards or similar documents which can be exchanged by themselves or with any other document for money, goods or services, national insurance stamps or bankers drafts.

Please note: collectables - items which have appreciated in value either due to their scarcity or due to their being out of production are not excluded from cover. However, any compensation payable for loss of, or damage to, any collectable shall be limited to the actual price paid for the collectable and shall not exceed Parcelforce Worldwide’s stated limits of compensation as set out in the compensation table, subject to the customer providing satisfactory written or printed evidence.

Enhanced compensation to give you total peace of mind. All of our services include compensation cover up to £150. If the value of your package exceeds this, you can take out our enhanced compensation cover for loss or damage, up to a maximum of £1500 per consignment, to give you total peace of mind.

Goods excluded from compensation
Please be aware that the following goods are excluded from compensation.

Antiques (objects over 100 years old).

Articles made largely or wholly of gold, silver or other precious metals.

Watches.

Ceramics such as ornamental and decorative china, resin and porcelain**.

Diamonds and other precious stones.

Glassware** - items partially or wholly made of glass or containing glass

Hazardous or dangerous goods, prohibited or restricted items.

Jewellery (except imitation).

Real fur.

Musical Instruments

Stamps.

Perishable items delivered within 48 hours of despatch.

Eggs in the event of damage

Negotiable documents.

Money - current bank note, currency note or coins, credit cards, debit cards, uncrossed postal orders which do not state to whom they are to be paid, cheques or dividend warrants which are uncrossed and made payable to the bearer; bearer securities including share warrants, scrips or subscription certificates, bonds or relative coupons; unobliterated postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed); airline tickets, coupons, lottery ticket, vouchers, tokens, stamps, scratch cards or similar documents which can be exchanged by themselves or with any other document for money, goods or services, national insurance stamps or bankers drafts.

Please note: collectables - items which have appreciated in value either due to their scarcity or due to their being out of production are not excluded from cover. However, any compensation payable for loss of, or damage to, any collectable shall be limited to the actual price paid for the collectable and shall not exceed Parcelforce Worldwide’s stated limits of compensation as set out in the compensation table, subject to the customer providing satisfactory written or printed evidence.

Enhanced compensation to give you total peace of mind. All of our services include compensation cover up to £150. If the value of your package exceeds this, you can take out our enhanced compensation cover for loss or damage, up to a maximum of £2000 per consignment, to give you total peace of mind.

Goods excluded from compensation
Please be aware that the following goods are excluded from compensation.

Antiques (objects over 100 years old).

Articles made largely or wholly of gold, silver or other precious metals.

Watches.

Ceramics such as ornamental and decorative china, resin and porcelain**.

Diamonds and other precious stones.

Glassware** - items partially or wholly made of glass or containing glass

Hazardous or dangerous goods, prohibited or restricted items.

Jewellery (except imitation).

Real fur.

Musical Instruments

Stamps.

Perishable items delivered within 48 hours of despatch.

Eggs in the event of damage

Negotiable documents.

Money - current bank note, currency note or coins, credit cards, debit cards, uncrossed postal orders which do not state to whom they are to be paid, cheques or dividend warrants which are uncrossed and made payable to the bearer; bearer securities including share warrants, scrips or subscription certificates, bonds or relative coupons; unobliterated postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed); airline tickets, coupons, lottery ticket, vouchers, tokens, stamps, scratch cards or similar documents which can be exchanged by themselves or with any other document for money, goods or services, national insurance stamps or bankers drafts.

Please note: collectables - items which have appreciated in value either due to their scarcity or due to their being out of production are not excluded from cover. However, any compensation payable for loss of, or damage to, any collectable shall be limited to the actual price paid for the collectable and shall not exceed Parcelforce Worldwide’s stated limits of compensation as set out in the compensation table, subject to the customer providing satisfactory written or printed evidence.

Enhanced compensation to give you total peace of mind. All of our services include compensation cover up to £150. If the value of your package exceeds this, you can take out our enhanced compensation cover for loss or damage, up to a maximum of £2500 per consignment, to give you total peace of mind.

Goods excluded from compensation
Please be aware that the following goods are excluded from compensation.

Antiques (objects over 100 years old).

Articles made largely or wholly of gold, silver or other precious metals.

Watches.

Ceramics such as ornamental and decorative china, resin and porcelain**.

Diamonds and other precious stones.

Glassware** - items partially or wholly made of glass or containing glass

Hazardous or dangerous goods, prohibited or restricted items.

Jewellery (except imitation).

Real fur.

Musical Instruments

Stamps.

Perishable items delivered within 48 hours of despatch.

Eggs in the event of damage

Negotiable documents.

Money - current bank note, currency note or coins, credit cards, debit cards, uncrossed postal orders which do not state to whom they are to be paid, cheques or dividend warrants which are uncrossed and made payable to the bearer; bearer securities including share warrants, scrips or subscription certificates, bonds or relative coupons; unobliterated postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed); airline tickets, coupons, lottery ticket, vouchers, tokens, stamps, scratch cards or similar documents which can be exchanged by themselves or with any other document for money, goods or services, national insurance stamps or bankers drafts.

Please note: collectables - items which have appreciated in value either due to their scarcity or due to their being out of production are not excluded from cover. However, any compensation payable for loss of, or damage to, any collectable shall be limited to the actual price paid for the collectable and shall not exceed Parcelforce Worldwide’s stated limits of compensation as set out in the compensation table, subject to the customer providing satisfactory written or printed evidence.